FAQ
WHY CHOOSE EVOLVh HAIR CARE?
We are pioneers in clean haircare, launched in 2009, originally created for conscious salon stylists and consumers who care deeply about ingredients, but still demand uncompromising product performance. We deliver biology-driven, science-based, high-performance products using natural and organic ingredients – for transformative visible results. The result is 100% Clean Performance that simply works.
ARE EVOLVh PRODUCTS FOR ALL HAIR TYPES?
Whether straight, curly, fine, coarse, or challenging - EVOLVh's 100% natural and non-toxic products are effective for each and every hair type. Some spoiled pets are also lucky enough to get the EVOLVh treatment - so we really mean ALL hair types!
WHAT IS UNIQUE ABOUT EVOLVh?
While most brands' products coat strands in artificial ingredients to hide imperfections, EVOLVh takes a more progressive, proactive approach using a break- through biology-driven formulation to treat hair from the inside out. Similar to skincare, our products contain vital amino and fatty acids, plus powerful botanicals that strengthen and nourish on a molecular level for shinier, healthier hair now—and in the future.
ARE EVOLVh PRODUCTS FREE OF HARMFUL INGREDIENTS?
EVOLVh products are 100% free of harmful chemicals and hormone disruptors – we refer to this as 100% clean. Our products contain only expertly curated organic, natural, and ECOcert ingredients. This includes being FREE of all the following: sulfates, parabens, phthalates, panthenol, silicones, propylene glycol, ethoxylates, PEG, EDTA, MEA, and synthetic fragrance.
ARE EVOLVh PRODUCTS GLUTEN FREE?
All our products are developed and manufactured in a gluten free facility.
ARE EVOLVh PRODUCTS VEGAN?
The majority of the line is vegan with only two products, Superfinish Polishing Balm and UltraRepair Reconstructing Masque that are not vegan. Please refer to each product page to find complete ingredients listings.
ARE EVOLVh PRODUCTS CRUELTY FREE?
Yes, EVOLVh products are 100% cruelty free, and no individual ingredients or products are tested on animals.
DO YOU SOURCE FROM SUSTAINABLE GROWERS?
We are concerned about the impact of Palm Oil harvesting and only source from sustainable growers who are RSPO certified. Please visit www.rspo.org for additional information.
ARE YOUR PRODUCTS MADE IN THE USA?
Our EVOLVh manufacturing plant is located in Colorado Springs, CO. All products are made with love in the USA.
WHAT IS THE SHELF LIFE OF EVOLVh PRODUCTS?
The shelf life of our products is 36 months from the time of manufacture. Please keep products away from direct heat and in cool to moderate temperature locations to extend the shelf life of contents.
WHAT ARE EVOLVh’s CORE BELIEFS?
Our core values are Transparency, Inclusivity, and Efficacy. We meet the highest standards to deliver products that have a positive impact on our community and our planet. We formulate for all hair types and concerns because we care deeply about healthy hair for all humans. We pursue transformational product performance by having biology and science at the center of all of our formulations.
WHICH EVOLVh PRODUCTS SHOULD I CHOOSE TO START WITH?
Our goal is to make it easy for you. Our top recommendation is to choose a Healthy Hair Trio based on your hair needs - each set contains three full-size products at a value price that will pave the way to healthy hair.
If you’re still unsure - please take our Hair Quiz created by the EVOLVh hairxperts team, to receive recommendations based on your unique needs and specific challenges.
WHERE DO YOU SHIP TO?
EVOLVh.com ships to all United States and Canadian addresses. Several partners ship worldwide. Please see our Find Us page for more information.
IS EVOLVh PACKAGING RECYCLABLE?
We have an end to end recycling solution for all of our products. All containers are fully recyclable glass or plastic, and our partnership with PACT provides a recycling solution for closures and challenging items to recycle.
WHAT IS OUR POLICY REGARDING DISCOUNTS, PROMO CODES & REWARD POINT USAGE?
Please note that only one promo code can be used per order. Promo codes (including reward points) are not stackable and cannot be combined with other discounts, promotions or offers.
Reward points are redeemable only towards purchases on EVOLVh.com towards product purchases. Once you have initiated a reward code within your account, the points have no expiration (the code you receive will always be available until you redeem it). Points cannot be added back into your account. If you do have issues with locating reward codes that you received via email, please email us at [email protected], and we can locate it for you.
Reward point are not redeemable for cash, or cash back.
WHAT IS YOUR RETURN POLICY?
We offer a risk-free 90-day return policy. You may return any item purchased from EVOLVh.com (excluding all travel size and 2oz products, all accessories, bundles and kits as indicated, and samples) within 90 days of receipt for store credit or a full refund to the original payment method used for purchase.
How It Works:
If you received the wrong item(s) or your item(s) arrived damaged please email [email protected] and we'll send over a replacement right away.
For all returns from Canada please email us via [email protected].
For any other reason, please use our return portal.
We will notify you via email once your store credit/refund has been processed.
WHAT DOES THE “h” IN EVOLVh STAND FOR?
This must be the most asked question in our world – our everyday response is: healthy, happy hair. And when we’re feeling fun or sassy, the “h” can stand for ‘happening,’ ‘hardworking,’ ‘harmonious,’ and yes, ‘head-turning.’
FAQ
WHY CHOOSE EVOLVh HAIR CARE?
We are pioneers in clean haircare, launched in 2009, originally created for conscious salon stylists and consumers who care deeply about ingredients, but still demand uncompromising product performance. We deliver biology-driven, science-based, high-performance products using natural and organic ingredients – for transformative visible results. The result is 100% Clean Performance that simply works.
ARE EVOLVh PRODUCTS FOR ALL HAIR TYPES?
Whether straight, curly, fine, coarse, or challenging - EVOLVh's 100% natural and non-toxic products are effective for each and every hair type. Some spoiled pets are also lucky enough to get the EVOLVh treatment - so we really mean ALL hair types!
WHAT IS UNIQUE ABOUT EVOLVh?
While most brands' products coat strands in artificial ingredients to hide imperfections, EVOLVh takes a more progressive, proactive approach using a break- through biology-driven formulation to treat hair from the inside out. Similar to skincare, our products contain vital amino and fatty acids, plus powerful botanicals that strengthen and nourish on a molecular level for shinier, healthier hair now—and in the future.
ARE EVOLVh PRODUCTS FREE OF HARMFUL INGREDIENTS?
EVOLVh products are 100% free of harmful chemicals and hormone disruptors – we refer to this as 100% clean. Our products contain only expertly curated organic, natural, and ECOcert ingredients. This includes being FREE of all the following: sulfates, parabens, phthalates, panthenol, silicones, propylene glycol, ethoxylates, PEG, EDTA, MEA, and synthetic fragrance.
ARE EVOLVh PRODUCTS GLUTEN FREE?
All our products are developed and manufactured in a gluten free facility.
ARE EVOLVh PRODUCTS VEGAN?
The majority of the line is vegan with only two products, Superfinish Polishing Balm and UltraRepair Reconstructing Masque that are not vegan. Please refer to each product page to find complete ingredients listings.
ARE EVOLVh PRODUCTS CRUELTY FREE?
Yes, EVOLVh products are 100% cruelty free, and no individual ingredients or products are tested on animals.
DO YOU SOURCE FROM SUSTAINABLE GROWERS?
We are concerned about the impact of Palm Oil harvesting and only source from sustainable growers who are RSPO certified. Please visit www.rspo.org for additional information.
ARE YOUR PRODUCTS MADE IN THE USA?
Our EVOLVh manufacturing plant is located in Colorado Springs, CO. All products are made with love in the USA.
WHAT IS THE SHELF LIFE OF EVOLVh PRODUCTS?
The shelf life of our products is 36 months from the time of manufacture. Please keep products away from direct heat and in cool to moderate temperature locations to extend the shelf life of contents.
WHAT ARE EVOLVh’s CORE BELIEFS?
Our core values are Transparency, Inclusivity, and Efficacy. We meet the highest standards to deliver products that have a positive impact on our community and our planet. We formulate for all hair types and concerns because we care deeply about healthy hair for all humans. We pursue transformational product performance by having biology and science at the center of all of our formulations.
WHICH EVOLVh PRODUCTS SHOULD I CHOOSE TO START WITH?
Our goal is to make it easy for you. Our top recommendation is to choose a Healthy Hair Trio based on your hair needs - each set contains three full-size products at a value price that will pave the way to healthy hair.
If you’re still unsure - please take our Hair Quiz created by the EVOLVh hairxperts team, to receive recommendations based on your unique needs and specific challenges.
WHERE DO YOU SHIP TO?
EVOLVh.com ships to all United States and Canadian addresses. Several partners ship worldwide. Please see our Find Us page for more information.
IS EVOLVh PACKAGING RECYCLABLE?
We have an end to end recycling solution for all of our products. All containers are fully recyclable glass or plastic, and our partnership with PACT provides a recycling solution for closures and challenging items to recycle.
WHAT IS OUR POLICY REGARDING DISCOUNTS, PROMO CODES & REWARD POINT USAGE?
Please note that only one promo code can be used per order. Promo codes (including reward points) are not stackable and cannot be combined with other discounts, promotions or offers.
Reward points are redeemable only towards purchases on EVOLVh.com towards product purchases. Once you have initiated a reward code within your account, the points have no expiration (the code you receive will always be available until you redeem it). Points cannot be added back into your account. If you do have issues with locating reward codes that you received via email, please email us at [email protected], and we can locate it for you.
Reward point are not redeemable for cash, or cash back.
WHAT IS YOUR RETURN POLICY?
We offer a risk-free 90-day return policy. You may return any item purchased from EVOLVh.com (excluding all travel size and 2oz products, all accessories, bundles and kits as indicated, and samples) within 90 days of receipt for store credit or a full refund to the original payment method used for purchase.
How It Works:
If you received the wrong item(s) or your item(s) arrived damaged please email [email protected] and we'll send over a replacement right away.
For all returns from Canada please email us via [email protected].
For any other reason, please use our return portal.
We will notify you via email once your store credit/refund has been processed.
WHAT DOES THE “h” IN EVOLVh STAND FOR?
This must be the most asked question in our world – our everyday response is: healthy, happy hair. And when we’re feeling fun or sassy, the “h” can stand for ‘happening,’ ‘hardworking,’ ‘harmonious,’ and yes, ‘head-turning.’